The booking conditions together with our private policy and where your safari holiday is booked via our booking platform our terms and conditions are of use together with other written information we brought to your attention before your booking is confirmed. Please read through them carefully as they set out our respective rights and obligations to your safari holiday booking.
By making a reservation, the first named person on the booking form agrees on behalf of persons detailed on the booking that:
We ensure that all the information and prices on our website or advertising materials that we issue are accurate. However, we reserve the right to correct / change the prices and other details in the endeavor to serve you better. In such circumstances before placing a booking, you must check the current price and other details.
Every traveler must have the insurance appropriate for the safari holiday that he / she intends to embark on with us. Such insurance policy should fully cover personal injuries, repatriation in case of death or accidents, medical expenses, illness, cancellation of the holiday by either side, losses or damage and theft of client personal property, activities with great risks such as water rafting, animal attacks or tracking on foot, mountaineering etc., should be covered in the policy.
If a traveler or companion has a special need, a medical problem or disability please, he / she will be required to furnish Kent Tour Safari with the full details before a confirmation for the booking is made so that we can advise as to the suitability of your chosen safari holiday. In the event that we are unable to properly accommodate the needs of the Traveler in question, the booking will not be confirmed.
To book your safari you will need to pay a non-refundable fee deposit of 10% of the total cost of your safari or the value of the game permits. If you are booking within 30 days of arrival full payment will be required at the time of booking.
The balance of the cost of your safari holiday, including any applicable surcharge will be due, in not less than 30 days prior to your scheduled arrival. Kent Safari Tours reserves the right to treat the safari booking as “cancelled by the Traveler” in the event of the Traveler’s failure to remit the balance in full and on time, in which case the cancellation charges will apply.
These terms and conditions apply to contracts for travel organizations and travel agents as defined by the Tourism Act of Uganda (Cap 200 of 2008) and other applicable Laws and Regulations of the Republic of Uganda, and in strict conformity to the world best practices.
Liability of the Traveler:
The traveler is responsible for the damage that the tour operator and/or travel agent, their employees and/or their representatives have encountered by his mistake, and when he has not fulfilled his contract obligations. The error will be evaluated in accordance with the normal behavior of a traveler.
Prices in the catalogues shall be quoted in both Uganda Shillings and United States Dollars.
2. The traveler may also, where appropriate, claim a compensation for the non-performance of the contract, unless;
The package and the travel contract are governed by all the applicable Laws and Regulations of the Republic of Uganda. Any dispute that may arise between the Parties regarding the validity, formation, performance, execution or termination of this Contract, shall be exclusively referred to the territorial jurisdiction of the Courts and other arbitration mechanisms of the Republic of Uganda.
a) “Travel Service”: